Data Policy

At Omega Concepts, your privacy is important to us. This Data Policy explains how we collect, use, and protect your information when you visit omegaconcepts.co.za or interact with us. By using our website or services, you agree to the terms set out in this policy.

1. Information We Collect

We may collect the following information:

Personal details you provide (name, email address, phone number, company name, and project details) when you complete an enquiry form, subscribe to updates, or contact us.

Business details relating to project requirements, budgets, or service requests.

Technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

Respond to enquiries and provide quotations.

Deliver services, including office furniture solutions and turnkey project support.

Improve our website and customer experience.

Send updates, marketing communications, or promotional material (you may opt out at any time).

Meet legal or regulatory requirements.

3. Sharing of Information

Omega Concepts does not sell or rent your personal information. We may share your data only in the following circumstances:

With trusted third-party service providers (e.g., website hosting, analytics, or marketing platforms) who process data on our behalf.

When required by law, regulation, or legal proceedings.

When necessary to protect our rights, safety, or property.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

Understand how visitors use our site.

Improve website performance and user experience.

Support advertising and retargeting campaigns.

You can manage or disable cookies through your browser settings, though some website features may not work properly without them.

5. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is 100% secure, we work to ensure your information is handled with care.

6. Your Rights

As a user, you have the right to:

Request access to the personal data we hold about you.

Correct or update your information.

Withdraw consent for marketing communications.

Request deletion of your data, subject to legal or contractual obligations.

To exercise your rights, please contact us at: [Insert contact email – e.g., [email protected]]

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Changes to This Policy

We may update this Data Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have questions about this Data Policy or how we handle your data, please contact us:

Omega Concepts
Website: www.omegaconcepts.co.za
Email: [email protected]